The Interview

One of my friends cousin is the franchisee of the Tutti Frutti Danau Kota outlet. So I decided to have an interview with the franchisee. I have asked some few question about the franchise of Tutti Frutti as shown at below.

Product

1. Why do you choose this product as your franchise?

At first, I thought I am choosing Chatime as my franchise product, then I change to choose Tutti Frutti yogurt because is more special comparing to sell drinks.

2. Do you fully follow product strategy from overseas franchise?

Yes.

3. How do you maintaining your product quality compete with other franchisee?

By always checking the yogurt quality.

4. Do you think the product will be able to sustaining in the future?

No.

Process

5. Is the franchise international, national, region, or local in scope? Does it involve full or part time involvement?

Yes.

6. What kind of sales promotion do you applied?

10% discount for student.

7. When procedures change, does the franchisor offer further training?

No.

8. What kind of advertising you implemented into your business?

Newspaper.

9. Do you provide training class for your employees before you position them to work?

Yes.

10. Do you create additional rules set for your franchise?

No.

11. How long is the term of the franchise agreement?

3 years.

12. What procedures to follow when renewing franchise agreement?

Paying renew money.

13. What are the risks associated with this franschise?

May loss profit.

Profitability

14. How much profit will you get from selling a product?

40%

15. How much the royalty fee(%) you need to pay?

RM200,000

16. How much is your franchising fee?

RM300,000

17. How much is the average advertising fees? Does it increase your profit?

2% from sales, It didn't really effective.

18. Does the population growing of area affecting your profit?

Yes.

People

19. Do you organize an interview before you hiring?

Yes.

20. How you manage your employee in your franchise?

Give them training to learn how to make yogurt.

 

Picture above shows is the answer reply from the franchisee.